Why is my order delayed?

At Printfuse, we strive to dispatch orders within 2 working days, subject to our Quality Control (QC) process. However, certain factors may lead to delays beyond this timeframe:1. Non-Working DaysSundays: Printfuse operates from Monday to Saturday, with Sundays being non-working days. Orders placed on weekends may experience an additional day's delay, as Sundays are excluded from our dispatch timelines.

Public Holidays: We observe national public holidays, during which our operations are paused. This includes major festivals and government-declared holidays. Orders placed around these dates may experience delays corresponding to the holiday duration.

2. Quality Control (QC) FailuresFailed QC: Each product undergoes a stringent QC process. If a product doesn't meet our quality standards, it is reprinted within 24 to 48 hours before proceeding to dispatch.

3. External FactorsShipping Delays: After dispatch, delivery timelines depend on the shipping method and destination. Factors such as carrier delays, weather conditions, or logistical issues may affect the delivery timeline.

We strive to minimize delays and ensure timely deliveries. If you experience delays beyond the mentioned timelines, please contact our support team for assistance.