Question 1

How to accept an user order for fulfillment?

Accepted Answer

Congratulations for receiving an order!

Here how to accept an user order for fulfillment

Step 1: Sign in to your Printfuse seller account.

Step 2: From the left Menu, select Orders

Step 3: Under Pending > click on Status button and select Accept order.

Please note that once you cancel an order, you cannot undo your action. Hence, you will have to create a new order manually.

Question 2

What is printfuse and how to get started?

Accepted Answer

Printfuse is India's first print-on-demand marketplace platform that connects sellers with suppliers, enabling you to create and sell custom products without holding inventory.

You can design products like t-shirts, hoodies, mugs, and more, and Printfuse takes care of production, packaging, and shipping directly to your customers. It’s an easy way to start your own online store and sell custom products with no upfront costs.

How to Get Started with Printfuse

Create a Free Snapstore: Sign up on Printfuse and create your free Snapstore. Choose a theme and customize it for your brand.
Add Products: Browse the product catalog, select products, and add your designs or branding.
Set Pricing: Set retail prices through the Printfuse dashboard, keeping a profit margin of at least 80%.

4. Promote Your Store: Once your store is live, promote it on social media and other platforms to attract customers.

Benefits of Printfuse

Fast Fulfillment: Enjoy quick processing and shipping of your orders, ensuring faster delivery to your customers.
Live Shipping Rates: Get real-time shipping rates, so you only pay for what you actually ship.
Competitive Pricing: Access cost-effective pricing, allowing you to maintain healthy profit margins.
Multiple Suppliers: No out-of-stock issues, no cancellations, and no refunds due to a diverse supplier network.
Live Chat Support: Get immediate help with live c

Question 3

How to Integrate Your Shopify Store with Printfuse

Accepted Answer

Integrating your Shopify store with Printfuse allows you to streamline order fulfillment and product management. Follow this step-by-step guide to set up the connection smoothly.

Step 1: Create an App in Shopify & Get Admin API Access Token

Orders: read & write
Products: read & write
Fulfillment: read & write

Set the Webhook API version to 2025-01, save changes, and install the app.

6. Copy the Admin API Access Token (store it securely).

Step 2: Connect Your Store in Printfuse

Open the Printfuse Seller Dashboard and select Shopify Store.
Enter:

Store URL (your website link)
Store Shopify URL (e.g., https://{store_name}.myshopify.com)
Admin API Access Token

How to find API Access Token? **Go to Apps and Sales channels> API Credentials > Admin API access token > Click Reveal Token Once and save the token file in your notes for future references. **

3. Click Connect Store to link Shopify with Printfuse.

*

Step 3: Sync Products & Orders

In Printfuse Seller Dashbaord, create and save y

Question 4

How to withdraw my earnings?

Accepted Answer

Withdrawing your earning into your bank account is simple.

Follow the steps given below.

Step 1: Sign in to your Printfuse Seller Dashboard

Step 2: Go to Wallet > Withdrawals

Step 3: Check your withdrawal balance and enter the amount that you want to transfer and click on Send Request.

Step 4: Select the bank account or enter the bank details to raise request.

Once you raise a request, team Printfuse will verify the details and initiate the withdrawal request .

Once the withdrawal request is completed, you will find the Transaction ID in the details.

Question 5

What is RTS (Return to Stock)?

Accepted Answer

RTS stands for Return to Stock.

This option allows you to cancel the shipping of an order while the product is still under processing or has been printed.

When Can You Mark an Order as RTS?

Processing or Printed: You can mark an order as RTS during these stages.

RTS essentially cancels the shipping of the order. The provider will still print the product, and you will be charged for the product and printing. However, the shipping cost will be refunded.

❗NOTE:

Once an order reaches 'Ready to Dispatch' stage, you cannot mark it as RTS.

What is the Use of RTS?

RTS is useful if your customer cancels an order after you have accepted it from the pending stage. This allows you to avoid shipping the product while still having it available for future orders.

What Happens When You Mark an Order as RTS?

The order will not be shipped.
The order will be added to the return stock and made available for reshipping.

❗Note

Once an order is marked RTS, it cannot be reversed. You can only reship it once it appears in the RTS section of your seller panel.

How Long Will RTS Be Available for Reshipping?

You can reship the order within 60 days from the date it is marked as RTS. Post 60 days, you can either reship them collectively to your address or they will be donated and removed for reshipping.

How Will I Receive the Shipping Amount Refund if I Mark an Order as RTS?

The refunded shipping amount will be credited to your wallet. Yo

Question 6

What is print on demand?

Accepted Answer

Print on demand, as the name suggests, is a business model that allows you as a seller to sell online without investing in the products, managing inventory and shipping.

You partner with a print on demand supplier like Printfuse who fulfills your orders as and when you receive them.

How does print on demand work?

Here a breakdown of how print on demand works:

Step 1: Create designs: Select a niche and create or outsource designs for your products.

Step 2: Set up your online store: Decide what to sell and create your online store or simply sign up for a free Snap store by Printfuse.

💡Read more: What is a snap store?

Step 3: Partner with a print on demand supplier like Printfuse and push products on your store.

Step 4: Promote your store: Run ad campaigns and social media ads to boost your sales.

Step 5: Fulfill orders: When you receive orders, push them to your suppliers panel for fulfillment.

Sign up at Printfuse

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