• How to edit the shipping details of an order?

  ⚠️Note You can edit the shipping address for any order only until the order status is- Pending Once the order status is changed to Accepted, you may not be able to make any changes to the shipping address. How to edit shipping address? (https://downloads.intercomcdn.com/i/o/lbjo7z8a/1241427081/701ed57857a56f2a0e56aba88266/image.png?expires=1736174700&signaturFew readers

• Can I use my own shipping carrier for my orders?

  Self shipping or custom shipping is currently not available in the free plan. You can opt for the Enterprise plan to use your own shipping services. View Pricing PlansFew readers

• How to request Proof of Delivery (POD) for an order?

  In this article, we will explore what exactly POD is and how to request a POD. What is POD? POD stands for Proof Of Delivery. It is a crucial part of the delivery process as it verifies that the package has been successfully delivered to the recipient. POD serves as a receipt confirming the delivery. Types of POD There are two main types of POD: Customer Signature: The recipient signs on a digital device or on paper to confirm receipt of the package. OTP Verified DeliverFew readers

• What is NDR and how to take an action on NDR?

  Understanding NDR and how to take action on it can help you (sellers) manage your order deliveries more efficiently and enhance customer satisfaction. What is a Non-Delivery Report (NDR)? A Non-Delivery Report (NDR) is a notification generated when a courier company attempts to deliver an order but fails due to various reasons. It provides details about the unsuccessful delivery attempt and the specific reason why the delivery could not be completed. Reasons for NDR There are seFew readers