Order statuses & their meaning

Below are the list of order statuses that you will see when you receive an order.

Order Status	Meaning
Pending	Order is confirmed by the User (Customer) and is waiting for seller approval.
Seller Accepted	Order is accepted by You (Seller) and forwarded to the Provider for fulfillment.
Processing (Accepted)	Order is accepted by the Provider for printing
Cancelled	Order is cancelled by the Provider for printing and fulfillment.
Printed	Order is printed and quality check passed. It is now ready for packaging.
Ready to Ship	Order is packed and ready for courier pickup
Dispatched	Order is picked up from the Provider address
In-transit	Order is travelling to the customer's address
Delivered	Order is delivered to the customer successfully.

If the User (Customer) or Seller cancels the order, the order status will be:

User Cancelled	User has cancelled the order from
Seller Cancelled	Seller has cancelled the order

Updated on: 06/01/2025